FAQ's for Homeowners
Who can join the FLETC Rental Properties program?
We are currently only accepting pet friendly, single family homes located mid or south end of St. Simons Island. These are the most sought after properties. If you would like to join out wait list, please complete this form.
How do I add my property to the website?
1) Complete this form.
2) Text pictures of your property to (770) 367-1578.
3) Once we list your property as live, you will receive an email with all the information you will need to work with a FLETC renter. Please hang on to this email in order to reference the information, documents and forms included. Please allow 72 hours for your property to become live on the website.
What is the difference between the availability list and listing on the website?
When your property is added to the website, we will have a link to share of your property with potential renters. The availability list is what is sent to all perspective renters. If you are not on the availability list, we do not know to market your property. You must complete the availability list with the link to your property on our website whenever you know you will be looking for a renter.
One of the many pros of listing with FLETC Rental Properties is that you are welcome to secure your own renters. If you do this, you do not pay us our marketing fee since we did not secure a renter for you. Allowing you to do this makes it difficult to keep up with properties availability. This is when the availability list comes in. If you would like for us to market your property, you need to be on the availability list and inform us if you need to be taken off.
What are the per diem rates?
You can find the current government per diem rates for your area here.
What are the fees to be in your program and what do those fees cover?
You will be assigned a reservation specialist who will be responsible for directly advertising your property. When inquiries are made the reservation specialist will promote your property when it is available. We will work directly with the home owner to obtain details on the property to make sure we are marketing it when the time is right.
This fee covers
- the cost of operating the website for both the homeowner and the renter.
- advertising (flyers, yard signs and different advertising tools).
- the cost of your personal reservation specialist.
- Social Media marketing and advertising.
- FLETC Rental Properties has a great deal of experience and knowledge when it comes to the nuances of Government Lodging. Our reservation specialists guide property owners unfamiliar with the process.
We charge 7% for the length of the renters lease.
How does the FLETC per diem payment work?
FLETC renters are required to use their government credit card to pay for their reservation. Once you add your property to FLETC Rental Properties and it has been approved, you will receive an email explaining the entire process. We will also be available to answer any questions you may have about the process. Please note that a credit card processing fee around 2.9% is incurred by the homeowner.
The FLETC renter cannot be charged tax, a cleaning fee, or any other fees on their credit card. You, the owner must incur any additional fees (unless the FLETC renter agrees to pay some costs out of pocket).
What is the FLETC renters length of stay?
We generally deal with 6 month renters. But we have seen an increase in shorter lengths as well, ranging from 1 -12 weeks.
Can I manage my own property?
Yes! We encourage it. If you have questions or concerns about the FLETC rental process we are here to help. We also have a concierge department if you should need assistance with anything. We are NOT a management company. We are a marketing and advertising company.
What do I need to include in my vacation rental for a FLETC renter?
Everything you would include for a regular vacation renter. Internet, cable, electric, water, yard maintenance, furniture, linens, stocked kitchen. There are lots of great properties for the FLETC renter to choose from. So think of ways to make your property stand out. Professional pictures, bikes, beach gear…
We also recommend leaving extra batteries for remote controls and smoke detectors and cleaning supplies.
Only “fire safe” properties; GSA is required by law to use only properties that are certified as being in compliance with the Hotel & Motel Fire Safety Act of 1990.
Why should I list my property on your site?
Other platforms are charging subscription fees in addition to service fees. We charge only 7% and there are never any hidden fees. We allow you to do whatever you want with your property and you only pay us when our marketing works for you. If you find your own renter or need to block off your calendar for any reason, you owe us absolutely nothing. Other platforms also prevent you from communicating with the guest prior to booking. We always encourage communication prior to booking a guest.
FLETC Rental Properties specializes in Government Temporary Duty lodging and has garnered a excellent reputation with Federal Agencies and property owners.
The average length of stay for a FLETC renter is 6 months. Why deal with constant turnover when you don’t have to?
We advertise directly to the FLETC renter!!!
Other platforms force you to use their cancelation policy and lease agreement. We allow you to use any cancelation policy and lease agreement you are comfortable with.
We also do local marketing as well as national marketing. We are able to advertise on the local level which other platforms are not able to do. We team up with local companies to help promote our website.
What are your suggestions for the owner’s closet?
Every cleaning service is different. Some supply everything you need for your rental, other companies do not. I like to leave the following in my owner’s closets: extra sheets for each bed, extra linens, laundry detergent pods, dishwasher pods, trash bags, small trash can bags, hand soap refill, dish soap refill, sponges, curtain liners, paper towels, toilet paper, cleaning supplies and bath mats.
FAQ's for the FLETC Renter
How does your program work?
Complete the form to receive a list of available properties. Once you take a look at the properties, we can help answer any questions you may have.
What are the property rates?
Properties accept the full government per diem. You do not pay for utilities, cleaning, or any fees out of pocket. If you have a pet, there may be a refundable or non refundable pet deposit. You will speak with the homeowner or property manager to determine this.
Why use FLETC Rental Properties
We are a locally owned small business taking great pride in finding you the perfect home to rent while on TDY. We listen to what it is you are looking for any work to find the best match. We have experienced what it is like to get last minute orders and the stress of securing a property.
I know someone who wants a property. What should I do?
If you know anyone coming in on TDY, including someone to replace you at your property, we ask that you refer them directly to FLETC Rental Properties for their first point on contact. This helps us tremendously. We are a small business that relies greatly on these referrals to stay in business.