Archives: FAQ

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Month

# of nights

Price per Night

Total for Month

October (2018) 31 $128 $3968
November 30 $128 $3840
December 31 $128 $3968
January (2019) 31 $128 $3968
February 28 $128 $3584
March 31 $167 $5177
April 30 $167 $5010
May 31 $167 $5177
June 30 $167 $5010
July 31 $167 $5177
August 31 $128 $3968
September 30 $128 $3840

Nightly rate may change based on the government per diem rate. Please visit https://www.gsa.gov/travel/plan-book/per-diem-rates/per-diem-rates-lookup/?action=perdiems_report&state=GA&fiscal_year=2018&zip=31522&city=SAINT%20SIMONS%20ISLAND for updated per diem rates.

Content Guidelines
Introduction:
We reserve the right to remove any content contributed to a FLETC Rental Properties website by members, travelers or any other user of the website (each a “user”) which does not meet the following guidelines. Reviews, review responses, forum posts and any other content submitted by a user (collectively the “contributed content”) are the subjective opinions of the user who posted the content (the “user” or “publisher”). Such content is not the opinion of FLETC Rental Properties and is not endorsed by us.
While we encourage all users to post only information that is truthful and accurate, FLETC Rental Properties is not a fact finder and cannot be put in a position to determine the legitimacy of contributed content. All users should know that their contributed content could subject them to misrepresentation or defamation claims, which FLETC Rental Properties will not moderate or arbitrate.
Content Guidelines
Contributed content must adhere to the (including, but not limited to property listings, reviews and responses) Terms and Conditions of the FLETC Rental Properties website in which such contributed content is posted on as well as the following guidelines:
• Users who post content must have all legal rights to post the content.
• The content must be directly related to its purpose. Examples include:
o Property listing descriptions must relate to the property.
o Property listings should not direct travelers to third-party websites.
o Reviews of a property must focus on either the traveler’s experience renting the property from the member or the member’s experience renting the property to the traveler.

Additional Information:
• In the event of legal action pertaining to contributed content, we will remove the relevant contributed content only upon receipt of a final Court Order demanding removal.
These Content Guidelines were last updated on August 23, 2018.

Privacy Policies
FLETC Rental Properties Privacy Policy
Last updated: August 23, 2018
We are serious about protecting the privacy of our users. This Privacy Policy describes how we use and protect your personal data. It applies to FLETC Rental Properties.com, ssirentalsbyowners.com, and any subdomains thereof and any other websites where this policy is linked to in the footer of the page and any mobile application of such FLETC Rental Properties websites (which we have collectively called the “Site” in this policy).
The Site is operated by FLETC Rental Properties, LLC. The terms “users” or “you” as used in this Privacy Policy, refer to travelers, who use the Site to look for properties to rent, property owners and managers who list properties for rent on the Site and other users who use software or other tools or services we provide on a Site. It also applies to other visitors to our site – for example those applying for a job through the Site.
We use information collected about you as explained in this Privacy Policy. The Site may contain links to third parties’ websites. We’re not responsible for the privacy practices or the content of those websites. The Site may also contain links to terms and conditions and privacy policies of third party providers who provide tools or services on a Site. Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those tools, services or websites. Unless we explain otherwise in this policy, the words and phrases used in this policy have the same meaning as in the Terms and Conditions – available at Terms & Conditions.
By providing information to us when listing a property, searching for a property, using any tool or service on a Site or otherwise using the Site, you expressly agree to this Privacy Policy and our terms of use. This Privacy Policy was last updated on the date set forth above and applies from that date. We may occasionally amend this Privacy Policy to reflect regulatory requirements, advances in technology, Site updates and changes in our information collection and disclosure practices. Any new policy will automatically be effective when it is published on a Site. You should therefore return here regularly to view our most up to date Privacy Policy. You should also print a copy for your records.
Who processes your personal data, and where?
Your personal data (also referred to as personal information) – that is, data that identifies you, or from which you are identifiable – will be collected, processed, stored and used by us, and passed to and processed by FLETC Rental Properties and third party data processors acting on our behalf. FLETC Rental Properties is a global business. As a result, personal data contributed by or collected from users may be stored and processed in the United States or any other country in which we, members of the FLETC Rental Properties or our agents maintain facilities. By using our Site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it (“your country”), and that you consent to any transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in your country. However, if we transfer your personal data outside of your country in this way, we will take steps to try to ensure that your privacy rights are protected in compliance with applicable data protection law and this Privacy Policy.
We do not knowingly collect or process data from anyone under the age of eighteen (18) years old.
FLETC Rental Properties sites may also use Google Analytics to gather statistics on site usage. This may involve the use of cookies. There are more details in our Cookie Notice and in Google’s own privacy policy. Google may aggregate data they collect from their various services including Google Analytics, Google Translate, Google Maps and YouTube. You acknowledge and accept that FLETC Rental Properties Group has no control over Google’s data collection. We strongly advise you to look at Google’s privacy policy for details of their data collection practices. You can find more information about how Google uses data here: https://www.google.com/policies/privacy/partners/. If you want to opt out from Google Analytics, please check here: https://tools.google.com/dlpage/gaoptout.
The information we gather
At various times you may give your personal data to us. For example, in order to send a booking request or inquiry from you to a property owner or manager, we may need to know all or some of the following: your full name, address, telephone number, e-mail address, your current location, and, in the case of a listing, a method of payment. You may also give personal data to us at other times, such as when registering on the Site or when submitting a listing for a property. We also receive your personal information when you set up financial account information for payment processing. We may also gather information from cookies or web beacons. You can find out more about how they operate in the relevant section of this policy below. We also collect IP addresses, mobile device identifier details, your location, navigation and click-stream data, the time of accessing the Site, homes you viewed, what you searched for, the duration of your visit, and other details of your activity on the Site. If you ask us to connect with other sites (for example if you ask us to connect with your Facebook account) we may get information about you that way too. In connection with electronic communications we facilitate through a Site, we use electronic or manual checks to monitor such communications for trust and security purposes. For further details on how we collect personal data, see Surveys and Communications below. We obtain data from you either by you inputting your personal details, by the automatic collection of information about you as you use the Site, when we speak to you, or from third parties. Third party information may include financial information from our payment processor partners that we use to update our records and to prevent and detect fraud, information from your mobile provider if you are accessing the Site over a mobile device or information from a third party such as a social media or travel opinions site where you have asked us to share your data with them.
How we use your personal data
Our primary purpose in collecting your personal data is to provide you with the services you request and those which we believe will optimize your use of the Site. You agree that we may use your personal data for the following purposes:
• For the services provided on the Site or to support your request;
• To contact you from time to time with user or service updates;
• To send other messages that help us provide our services on the Site;
• To assist people you have done (or have agreed to do) business with. For example if you are an owner and a traveler who has booked or inquired with you needs your details we may pass them on. If you are a traveler and an owner you have booked with needs to contact you we may give them your details;
• To customize, measure, report on and improve our services, content and advertising;
• To promote services related to the Site or those of the FLETC Rental Properties group and/or our affiliates;
• To compare information for accuracy, update our records, and verify it with third parties;
• To prevent, investigate or prosecute activity we think may be potentially illegal, unlawful or harmful; and
• To enforce our Privacy Policy and/or our Terms and Conditions or any other purpose referenced herein or therein.
We collate statistics about site traffic, sales and other commercial information which we pass onto third parties to assist us with improving the services we provide to you. We also use demographic information to tailor the Site and we share that information with third parties so that they can build up a better picture of our customer base and general consumer trends.
If you are a property owner or manager, we may also display your phone number on the listing itself so that travelers may contact you and to restrict fraudulent behavior. We may also contact you about your account and your use of our services.
How We May Disclose Your Personal Data
We may disclose your personal data to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, or in connection with actual or proposed litigation, or to protect our property, people and other rights or interests.
We may also share your personal data with:
• One of our partners if you’ve requested their services or if you’ve requested to be provided with information by them;
• Another member if you have done business with them;
• A third party performing services on our behalf, such as to process payments;
• Companies in the FLETC Rental Properties group and/or affiliates; or
• Other companies or business entities, for example if we are thinking of a merger with or sale to that company or business entity;
• Other companies we work with to feature all or part of the property listings or otherwise provide promotional or other services related to our or FLETC Rental Properties business. This might include featuring your listings and photographs on other websites or social media;
• Any third party you have asked us to share your personal data with – such as Facebook if you have asked us to connect with your Facebook account; or
• Any legal or governmental entity pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments.
You may have accessed our Site through a hyperlink from the website of one of our partners. If so, you consent to your personal details and purchase information, including behavioral patterns, being shared with that trading partner in accordance with our contractual relationship with them.
In the event that any part of the FLETC Rental Properties group is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset, may also be transferred. Potential purchasers and their advisors may have access to data as part of the sale process. We will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Privacy Policy. Similarly, your personal information may be passed on to a successor in interest in the unlikely event of a liquidation, bankruptcy, or administration. Our customer database could be sold separately from the rest of the business, in whole or in a number of parts. It could be that the purchaser’s business is different from ours, too.
Communications
We and the FLETC Rental Properties group may offer different communications from time to time intended to enhance the services we or they offer. Users may cancel their subscription to these communications at any time, although it may take a short while for the changes in your preferences to become effective.
Surveys
We also use surveys to collect information about our users. From time to time, we request users’ input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our services.
Mobile Applications
When you download or use apps relating to our websites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. If you have questions about how to disable your device’s location services, we recommend you consult your device’s manual, or contact your mobile service carrier or your device manufacturer.
Telephone Calls
As well as collecting data online and from correspondence we may also speak with you face to face (for example at a Summit or other conference) or by telephone. We may record telephone conversations for quality assurance and training purposes. This Privacy Policy also governs those recordings and we keep this data in the same way that we keep other data. Recordings of calls may also be transferred to locations or processed worldwide.
How Do We Protect Your Personal Information Once We Have It?
We take reasonable technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:
• To protect against unauthorized access to your use of the Site;
• To ensure no one else uses the Site while your machine is logged on to the Site (including by logging on to your machine through a mobile, Wi-Fi or shared access connection you are using);
• To log off or exit from the Site when not using it;
• Where relevant, to keep your password or other access information secret. Your password and log in details are personal to you and should not be given to anyone else or used to provide shared access for example over a network; and
• To maintain good internet security. For example if your email account or Facebook account is compromised this could allow access to your account with us if you have given us those details and/or permitted access through those accounts. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us.
You should keep all of your account details secure. If you think that any of your accounts has been compromised you should change your account credentials with us, and in particular make sure any compromised account does not allow access to your account with us. You should also tell us as soon as you can, so that we can try to help you keep your account secure and if necessary warn anyone else who could be affected.
If you have asked us to share data with third party sites, however (such as Facebook) their servers may not be secure. Payment card and bank account information is generally stored by our payment processing partners and we contractually require them to keep that data secure. We also use third parties to help us optimize our Site flow, content and advertising (see below).
Note that, despite the measures taken by us and the third parties we engage, the Internet is not secure. As a result others may nevertheless unlawfully intercept or access private transmissions or data.
What are Cookies, Web Beacons and Clear GIFs and Why Do We Use Them?
A “cookie” is a small file placed on your hard drive by some of our web pages. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major transactional websites in much the same way we use them here at our Site.
You may delete and block all cookies from this site, but parts of the site will not work. We want to be open about our cookie use.
Even if you are only browsing the Site, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the Site) is automatically collected about you. This information will be collected every time you access the Site and it will be used for the purposes outlined in this Privacy Policy.
You can reduce the information cookies collected from your device. An easy way of doing this is often to change the settings in your browser. If you do that you should know that (a) your use of the Site may be adversely affected (and possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience may be adversely affected, and (c) you may not be presented with advertising that reflects the way that you use our and other sites. You find out how to make these changes to your browser at this site: www.allaboutcookies.org/manage-cookies/. Unless you have adjusted your browser settings so that it will refuse cookies, our system will send cookies as soon as you visit our Site. By using the Site you consent to this, unless you change your browser settings.
We gather and share information concerning the use of the Site by property owners and managers and travelers with one or more third-party tracking companies for the purpose of reporting statistics. To do this, some of the pages you visit on our Site use electronic images placed in the web page code, called pixel tags (also called “clear GIFs” or “web beacons”) that can serve many of the same purposes as cookies.
Web beacons may be used to track the traffic patterns of users from one page to another in order to maximize web traffic flow. Our third-party advertising service providers may also use web beacons to recognize you when you visit the Site and to help determine how you found the Site. If you would like more information about this and to know your choices about not having this information used by these companies, please visit: the Digital Advertising Alliance’s website, http://www.aboutads.info/, or the Network Advertising Initiative’s website, http://networkadvertising.org/consumer/opt_out.asp.
Your browser or device may include “Do Not Track” functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.
Phishing or False emails
If you receive an unsolicited email that appears to be from us or a property owner or manager that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at 912-405-0123 if you get an email like this.
Your California Privacy Rights
If you are a California resident, California law permits you to request certain information regarding the disclosure of your personal information by us and our related companies to third parties for the third parties’ direct marketing purposes. To make such a request, please use the contact information below.
How do I correct or update my information?
If you are a property owner or manager, the best way of seeing any personal information processed by us is to log on to your account by using the ‘Login’ tab (looks like a profile of a person) at the top of the screen. You can see your basic details and correct or update them there at any time to suit you. We also want to give you the opportunity to identify any inaccuracies in any other information we hold about you. Where possible, if we’re told about the inaccuracy of any personal information, we will make appropriate corrections. You can ask to see, update or amend any information we hold on you by contacting us using the information below. We may not be able to delete your personal information without also deleting your user account. You will not be permitted to examine the personal information of any other person or entity. In order to verify your identity, you may be required to provide us with personal information prior to accessing any records containing information about you. We may not accommodate a request to change or delete personal information if we believe doing so would violate any law or legal requirement, or cause the information to be incorrect.
We will honor any legal right that you have to access, modify or erase your personal information. To request access and to find out whether any fees may apply, if permitted by applicable state, federal, or national law (outside of the United States), please contact us using the information below.
How do I opt-out of receiving marketing communications from you?
We will contact you from time to time for marketing purposes. Unless you have opted out, this could include contacting you by phone or email.
You may opt-out of receiving marketing communications from us by the following means:
1. Contact us at 912-405-0123t;
2. Follow the instructions included in each communication or newsletter;
3. Use the Unsubscribe function; or
4. Mail the request to us at PO Box 20111, Saint Simons Island, GA 31522
Please remember that if you change your preferences it may take a short time for those preferences to become effective.
How long will we keep your personal data?
We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.
How do I contact you?
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, we encourage you to contact us at 901-405-0123.

The number one request we get is for a single family home on the south end. Pet friendly properties are in high demand. Three bedrooms and updated properties usually do well.

FLETC renters are required to use their government credit card to pay for their reservation. They pay at the end of the month and are required to show an invoice in order to have the payment approved. The invoice must include the dates of stay, address of reservation, and total amount due. Some payment processing options are Paypal and Square.

The FLETC renter cannot be charged tax, a cleaning fee, or any other fees on their credit card. You, the owner must incur any additional fees (unless the FLETC renter agrees to pay some costs out of pocket).

Yes! We encourage it. If you have questions or concerns we are here to help.

Every cleaning service is different. Some supply everything you need for your rental, other companies do not. I like to leave the following in my owner’s closets: extra sheets for each bed, extra linens, laundry detergent pods, dishwasher pods, trash bags, small trash can bags, hand soap refill, dish soap refill, sponges, curtain liners, paper towels, toilet paper, cleaning supplies and bath mats.

Everything you would include for a regular vacation renter. Internet, cable, electric, water, yard maintenance, furniture, linens, stocked kitchen. We also recommend leaving extra batteries for remote controls and smoke detectors and cleaning supplies.

Only “fire safe” properties; GSA is required by law to use only properties that are certified as being in compliance with the Hotel & Motel Fire Safety Act of 1990.

This fee helps cover the cost of operating the website for both the owner and traveler.

This fee covers advertising (flyers, yard signs and different advertising tools).

You will be assigned a reservation specialist who will be responsible for directly advertising your property. When inquiries are made the reservation specialist will promote your property when it is available. We will personally work to get your property rented. We will work directly with the home owner to obtain details on the property in order to find a renter.

This fee helps cover the cost of operating the website for both the owner and traveler.

This fee covers advertising (flyers, yard signs and different advertising tools).

Other platforms are charging subscription fees in addition to service fees. We charge one or the other and there are never any hidden fees. Other platforms also prevent you from communicating with the guest prior to booking. We always encourage communication prior to booking a guest.

We advertise directly to the FLETC renter in addition to vacation and long term renters!!!

Other platforms force you to use their cancelation policy and lease agreement. We allow you to use any cancelation policy and lease agreement you are comfortable with.

We also do local marketing as well as national marketing. We are able to advertise on the local level to visitors which other platforms are not able to do. We team up with local companies to help promote our website.

Contact Us

For more information

Connect With Us

Phone : 912-405-0123

Email : ssi@fletcrentalproperties.com

Disclaimer: FLETC Rental Properties is not affiliated with the federal law enforcement training center.
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